FAQ.

How do I log in to the vendor portal?

To log in, go to the portal's login page and enter your username and password. If you encounter any issues, please use the "Forgot Password" link or contact our support team.

What should I do if I forget my password?

If you forget your password, click on the "Forgot Password" link on the login page. Follow the instructions to reset your password. For further assistance, contact our support team.

How can I submit an Advanced Shipping Notice (ASN)?

To submit an ASN, log in to your account and navigate to the designated section for ASN submission. Follow the provided form, providing all required information. Be sure to save the confirmation for your records.

Can I update or edit a submitted ASN?

Once an ASN is submitted, you may not be able to edit it. If you need to make changes, please contact our support team for assistance.

How can I report technical issues or bugs?

If you encounter technical issues or bugs, please report them to our support team. Provide detailed information about the problem, including any error messages you may have received.

Is there a user guide or documentation available?

Yes, we provide a user guide that offers step-by-step instructions for using the vendor portal. You can find the guide in the "Help" or "Documentation" section of the portal.

If your question is not addressed here, please contact our support team for further assistance.